FAQs

Can you ship to [location]?

At the moment I am only shipping within the UK. If you have any special requests please get in touch! 

 

What if my order arrives broken/missing something?

If there are any problems with your order, please don't hesitate to get in touch with me and I will do everything I can to make it right. Customer happiness always comes first!

 

Can I give the plush toys to my baby/pet?

Plush toys generally aren't recommended for children under 5, as they have not been tested to comply with toy safety regulations. Toys are not suitable for pets unless specified otherwise, in which case I would not recommend playing without supervision. 

 

I'm not happy with the product. What can I do?

If something isn't right with your order, please get in touch with me and I will do my best to resolve the issue. 

 

I'm really happy with my order, how can I let you know?

That's great to hear! You can leave a review here on the site, or let me know on Instagram or by email :) 

 

If you have any more questions, you can get in touch with me via the 'Contact' page. Thanks!